5 Things to Ask Before Hiring a Water Damage Restoration Company
When your home or business experiences water damage, every minute counts. Acting fast can make the difference between a quick cleanup and costly structural repairs. Before you hire a water damage restoration company, it’s essential to ask the right questions to ensure you’re working with a qualified and trustworthy team.
Here are five important questions you should ask before hiring a water damage restoration company — and how CC Water Extraction can help you make an informed decision.
1. Are You Licensed, Certified, and Insured?
Always verify that the company you’re hiring is fully licensed and insured. A reputable restoration company should have technicians certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This ensures they follow the industry’s best practices for water extraction, drying, and mold prevention.
At CC Water Extraction, our certified professionals are trained to handle everything from burst pipes to storm flooding safely and efficiently.
2. How Fast Can You Respond to an Emergency?
Water damage emergencies can happen anytime — and waiting too long can lead to mold growth and structural damage. That’s why quick response times are critical.
CC Water Extraction offers 24/7 emergency water extraction and flood cleanup services. Our rapid response team arrives promptly, equipped with advanced drying and dehumidifying tools to minimize further damage.
3. What’s Included in the Water Damage Restoration Process?
Not all companies offer full-service restoration. Ask for a breakdown of what’s included in their service — from water extraction and drying to sanitization and repairs.
CC Water Extraction provides comprehensive restoration services, including:
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Drying and dehumidification
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Mold inspection and prevention
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Odor removal and sanitation
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Structural repairs and restoration
4. How Do You Help with Insurance Claims?
Dealing with insurance after a water loss can be overwhelming. A professional restoration company should help you document the damage, take photos, and communicate directly with your insurance adjuster.
CC Water Extraction works directly with most insurance providers, helping you navigate the claims process and get the coverage you deserve.
5. Does Your Insurance Cover Water Loss?
This is one of the most common and important questions homeowners ask — and the answer depends on your policy.
Most standard homeowner’s insurance covers sudden and accidental water damage (like burst pipes), but not flood damage caused by weather or negligence.
Before disaster strikes, review your insurance policy and confirm your coverage with your provider. If you’re unsure, our experts at CC Water Extraction can help you understand what’s typically covered and how to prepare for future emergencies.
Protect Your Home and Peace of Mind
Water damage can be stressful — but choosing the right restoration company doesn’t have to be. When you call CC Water Extraction at (210) 791-7177, you’ll get professional, fast, and compassionate service from start to finish.
Whether it’s an emergency flood cleanup, burst pipe, or water heater leak, we’re here to restore your property and peace of mind.
